Privacy Policy
Effective Date: June 2025
The Coach House, Roundwood is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable laws.
By using our website or services, you consent to the practices described in this policy.
1. Who We Are
The Coach House
Main Street, Roundwood,
Co. Wicklow, Ireland
Phone: +353 (0)1 281-8157
Email: bookings@thecoachhouse.ie
Website: www.thecoachhouse.ie
2. Website Platform
Our website is built using the Squarespace platform, which may automatically collect technical data (e.g. IP addresses, browser types, device information) and analytics data to help us understand user behavior and improve website performance.
For more information on how Squarespace processes data, please review their Privacy Policy and Cookie Policy.
3. What Personal Data We Collect
We may collect the following information:
Name
Email address
Phone number
Booking details
Payment details (processed securely via third parties)
Any message or special requests you submit
Technical data such as IP address, browser type, and referring site
4. How We Collect Your Data
We collect data when:
You book a B&B stay through our website (via Little Hotelier)
You book a restaurant table via OpenTable
You contact us through website forms or by email/phone
You subscribe to our email list (optional and opt-in)
You browse our website (via cookies and analytics)
5. Booking Platforms
Little Hotelier
We use Little Hotelier to manage B&B reservations. When you book a room, your information is securely collected and processed by their system on our behalf. Please refer to Little Hotelier’s privacy policy for details on how they manage your data.
OpenTable
Restaurant reservations made through our website are processed via OpenTable. Your booking data is managed securely by them under their own privacy policies.
6. How We Use Your Data
We use your personal data to:
Confirm and manage your bookings
Communicate with you about your stay or dining reservation
Respond to queries or requests
Improve our services and website
Send promotional emails (if you’ve opted in)
7. Cookies and Analytics
Our website uses Squarespace’s built-in cookies and analytics tools, which may include:
Visitor traffic tracking
Device/browser information
Session performance metrics
By using our site, you consent to this use of cookies. You can manage cookie settings in your browser.
8. Legal Basis for Processing
We rely on the following lawful bases:
Performance of contract: to provide accommodation and dining services
Consent: for marketing communications
Legitimate interest: to improve service quality and website usability
Legal obligation: to comply with applicable laws
9. Data Retention
We retain personal data only as long as necessary to fulfill the purposes described in this policy or as required by law.
10. Your Rights (GDPR)
You have the right to:
Access the personal data we hold about you
Request correction or deletion of your data
Object to or restrict processing
Withdraw consent for marketing at any time
Lodge a complaint with the Data Protection Commission (Ireland)
To exercise any of these rights, contact: bookings@thecoachhouse.ie
11. Data Sharing
We only share your data with:
Trusted booking providers (e.g., Little Hotelier, OpenTable)
Payment processors
Website hosting platform (Squarespace)
All third parties are required to handle your data securely and only for the purpose intended.
12. Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with the “Last Updated” date.
13. Contact Us
If you have any questions about this policy or how we handle your data, please contact:
The Coach House
Email: bookings@thecoachhouse.ie
Phone: +353 (0)1 281-8157
This Privacy Policy is intended to comply with GDPR and other relevant privacy regulations. For legal accuracy, we recommend a review by a qualified data protection advisor.